Comprehensive & Professional Repatriation Service, to & from the UK, taking care of every aspect
Before we send your loved one on their final journey, we can arrange a funeral service for friends and family here in the UK to pay their respects. We can liaise with your chosen place of worship or other venue to arrange a suitable funeral date, so that your loved one receives the funeral that they deserve.
We can also help with the repatriation of your loved one's cremated remains. We will liaise with relevant embassies or consulates on your behalf, and can arrange a suitable flight that is convenient for your needs. If you are planning to take the cremated remains with you on a flight to your chosen destination, we can also offer advice on what is the best practise for travelling with cremated remains on a flight.
If you have already registered the death, please bring the green certificate issued to you by the registrar. You can still make arrangements with us if you have not yet registered but we ask that you provide this to us as soon as possible, where required.
We will obtain any relevant paperwork and certification from medical practitioners in order for the cremation to proceed. In most instances, it is a legal requirement for one doctor to sign medical paperwork, which we can discuss with you in greater detail at the time. If the death is referred to a Coroner, different paperwork is required, but we can liaise with the relevant Coroner on your behalf and explain the process to you at the time of arrangement. You may want to consider options for the cremated remains in advance of the arrangement, such as collection after the cremation occurs, scattering or various urns and keepsakes for the ashes to be safely stored.
Burial If you have already registered the death, please bring the green certificate issued to you by the registrar. You can still make arrangements with us if you have not yet registered but we ask that you provide this to us as soon as possible, where required.
We will need to know if the burial will take place in a new or a pre-existing grave. If you are purchasing a new grave for your loved one we may need proof of residency from the relevant council for the intended owner of the grave and for your loved one. Each cemetery has their own rules and regulations so this will vary accordingly. If you are reopening an existing grave, we may need the official deeds to the grave. We can explain these matters in further detail when you see us in person.
Whether you wish to arrange a cremation or a burial, we will require information about the deceased including their name, date of birth, date of death, address and any religious beliefs. When we arrange a funeral with you, we will discuss a number of important aspects of the funeral, including whether you are going to have a cremation or a burial, location of the funeral (e.g. place of worship, cemetery or crematorium), date and timing of the funeral, casket or coffin requirements, limousines and after-care. We will also cover all administrative tasks, including cost and payment schedule for the funeral, paperwork requirements and what you are required to arrange externally e.g. music, flowers and printing of orders of service.
Once your loved one is in our care, we will dress them in your chosen clothing or in a tasteful funeral gown. Please bring in any personal clothing as soon as possible and notify us of any special instructions.
If a death happens overseas and you would like your loved one to be buried or cremated in the UK, we can advise you on how to get them back to the UK to the best of our ability. If your loved one has passed away while travelling, we would strongly advise that you check to see if they have travel insurance. If so, most insurance policies will cover the costs of repatriation back to the UK. The insurance company will also liaise with a funeral director in the country where the death occurred, to make all the preparations for the flight back and to arrange a funeral director to collect your loved one from a London airport, and to deliver them to our chapel of rest. If your loved one did not have travel insurance or was living abroad, you will have to liaise with your chosen funeral director in the country concerned to arrange the repatriation back to the UK. We would then act as the consignee and collect your loved one from any London airport. Once your loved one is in our care, we can start proceedings on the documentation for the funeral to take place. We will liaise with the local coroner to issue the formal documentation required and, if necessary, to translate all documents received from the consignor. Once this has all been completed, the funeral arrangements can continue as normal.